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Search guides for accounts, linked ratings, gameplay, tournaments, coins, cashouts and fair play.
Showing 20 articlesacross all topics.
Account & sign-in
Creating your account, signing in, and security settings.
How do I create a Gambet account?
Use Continue with Google or sign up with an email address and password on the sign-in page. Your handle and display name can be changed later in Account settings.
I can't sign in what should I check?
Confirm you are using the same method you signed up with (Google vs. email), check for typos, and try resetting your password. If it still fails, contact support with the email you used.
How do I change my password?
Open Account settings and use the security section to set a new password.
Linked chess accounts
Importing verified ratings from Lichess and Chess.com.
Why do I need to link Lichess or Chess.com?
Linking imports a verified rating so we can seed your Gambet rating and match you fairly. A verified linked account is required for paid competitions; free events are open to everyone.
How does Lichess linking work?
Lichess uses one-click OAuth. You approve access, and we read only your username and pool ratings never your password.
How does Chess.com linking work?
Chess.com has no OAuth, so we verify by activity: enter your username, start a game on Chess.com within the one-minute window, and we confirm a newly finished game before importing ratings.
Can I unlink an account?
Linked accounts are permanent records for integrity reasons. If a link was made by mistake, contact support and staff can review it.
Playing games
Matchmaking, clocks, drag-and-drop and replays.
How does matchmaking work?
Press queues can take time for us to match you fairly, An estimated wait time is shown while you queue. If nobody suitable appears, you can always cancel matchmaking.
Which colour do I play?
Colour is decided by a fair 50/50 draw at the start of every game.
Are resignations, aborts and timeouts recorded?
Yes. Every finished game checkmate, resignation, timeout, abort or draw is logged with its full move list and appears in My games for replay.
Tournaments & quests
Entries, pairings, standings, and daily rewards.
What's the difference between pairings and standings?
Pairings tell you who you play in each round. Standings rank everyone by results and tie-breaks as rounds complete.
How do I enter an event?
Open a tournament, review the format and entry cost, then confirm entry. Paid events require a verified linked rating and cash-play eligibility.
When are prizes paid?
Prizes are reviewed and released by our team after results verify, so they are credited after review. rather than instantly.
Gambet coins & cashouts
Balances, unplayed credits, deposits and payout requests.
What are Gambet coins?
Gambet coins are your withdrawable balance. Every entry, prize and adjustment is written to your wallet ledger.
What are unplayed credits?
Unplayed credits are exactly what it sounds like balance that has not been played. They can be used for entries but are not withdrawable until they have been played through.
How do cashouts work?
Choose a payout method PayPal, card, bank transfer, crypto or gift card and save your destination details. Requests are queued and reviewed by our team, then paid.
How long does a payout take?
Most reviews complete within a few business days. If we need identity verification or extra information first, you'll see the request marked as pending.
Identity & eligibility
Age checks, ID verification, and regional cash play.
Why am I asked to verify my identity?
Cash play requires confirming you are of legal age and that your account is genuinely yours. Verification is handled by an external identity provider we never store your document images.
Why does my region say cash play isn't available?
Cash competitions are restricted in some regions. Eligibility is detected automatically from your connection; free play stays available everywhere.
What does fair play enforcement look like?
Games are screened for engine assistance and suspicious patterns. Confirmed violations can lead to result reversals, withheld prizes, or account closure.
Still need a hand?
Open the live chat bubble in the corner — it answers account questions instantly and can pass you to the support team.
